Legal documents governing the use of the Yallabina platform
Access is reserved for natural persons aged at least 18 years with full legal capacity, as well as legal entities duly constituted under Algerian law.
By registering, the Client declares being at least 18 years old, acting on their own behalf or duly authorized, and providing accurate, complete and up-to-date information.
Registration requires a valid phone number, first and last name, and a verified email address. The phone number constitutes the Client's unique identifier.
Any account inactive for 30 consecutive days will be automatically deleted, resulting in the permanent loss of associated data, including any remaining Yallabina Credit balance.
Yallabina acts exclusively as a technical intermediary. The transport contract is concluded directly and exclusively between the Client and the Driver.
Drivers are independent contractors, not employees of Yallabina. Each Driver is responsible for their vehicle, insurance and compliance with applicable regulations.
Yallabina shall not be held liable for loss or damage to goods, delays, acts of the Driver, technical interruptions, or any indirect damage resulting from use of the Platform.
To order a Ride, the Client specifies the pickup and delivery points, confirms the payment method and validates the ride. The ride is definitively accepted when a Driver confirms pickup and the Client confirms receipt of the goods.
The fare is calculated automatically based on distance, geographic zone and load. Yallabina reserves the right to modify its pricing at any time. The applicable fare is that displayed at the time of order validation, which constitutes the firm and final price of the Ride.
The following are prohibited: illicit substances, weapons, explosives, alcoholic beverages without authorization, undeclared cash, and any goods whose transport is prohibited by Algerian law. Any violation results in immediate account suspension and reporting to authorities.
The Client may pay for Rides in cash directly to the Driver, or via Yallabina Credit automatically debited.
Yallabina Credit is a virtual currency specific to the Platform, with no legal value and not convertible into fiat currency. It can be acquired at an authorized Kiosk or by transfer from another user.
Yallabina collects a commission deducted from the Driver's remuneration. This commission does not constitute an additional cost for the Client: the fare displayed before validation is the final amount due.
The Client may cancel before a Driver accepts, free of charge. After acceptance, cancellation is possible until goods pickup confirmation. Once pickup is confirmed, a 2-minute cancellation window is granted. After this period, cancellation is no longer possible.
Beyond 3 cancellations in the same calendar month, an administrative report is automatically generated.
No fee is charged to the Client. The Platform offers to find another Driver or cancel the Ride. Any cancellation by a Driver after acceptance is subject to an automatic administrative report.
All Platform elements (logo, interface, algorithms, content) are the exclusive property of Yallabina SARL and are protected by Algerian law. Any unauthorized reproduction or use is strictly prohibited.
Yallabina reserves the right to modify these Terms at any time. In case of substantial modification, you will be informed by notification or email, with a minimum notice of 15 days. Continued use of the Platform after this period constitutes acceptance of the new Terms.
These Terms are governed by Algerian law. In the event of a dispute, the parties undertake to seek an amicable solution. Failing that, the competent Algerian courts shall have sole jurisdiction.
Contact:
Yallabina SARL – RC registered with the Chamber of Commerce, Algeria
Customer service email: contact@yallabina.app
Phone: +213 552 699 681
Effective date: 01/08/2026
Yallabina SARL, RC registered with the Algerian Chamber of Commerce, is the controller of your personal data.
Your GPS location is collected during active use of the application to identify the pickup point, calculate the route and track delivery in real time.
Technical data related to your device (IP address, identifier, operating system) is collected by Google Firebase. Yallabina does not have direct access to this data.
Collecting your location is necessary for Platform operation. It allows identification of your pickup point, route and fare calculation, and real-time Driver tracking.
Your first name, last name initial, phone number and pickup/delivery addresses are shared with the assigned Driver, strictly for Ride execution.
Yallabina uses Firebase (Google LLC) to host its data. This involves a transfer to servers located outside Algeria, governed by Google LLC's contractual terms.
Yallabina may communicate your data to competent Algerian judicial authorities upon request or legal obligation.
In accordance with Algerian law No. 18-07 of 10 June 2018, you have the following rights, all exercisable directly from the application:
For any additional request: contact@yallabina.app
The Yallabina application does not use cookies. Technical session identifiers may be used by Firebase to ensure authentication, without advertising or profiling purposes.
The Platform is exclusively reserved for persons aged 18 or over. Any account created by a minor will be immediately deleted.
Use of Firebase involves a transfer of data to servers located outside Algeria, governed by Google LLC's contractual guarantees. By accepting these terms, you consent to this transfer.
Yallabina reserves the right to modify this Policy at any time. In case of substantial modification, you will be informed by notification or email, with a minimum notice of 15 days.
This Policy is governed by Algerian law, in particular law No. 18-07 of 10 June 2018. The competent Algerian courts shall have sole jurisdiction over any dispute.
Data Protection Contact:
Yallabina SARL – RC registered with the Chamber of Commerce, Algeria
Dedicated email: contact@yallabina.app
Phone: +213 552 699 681
Effective date: 01/07/2026